The ZIP+4 will indicate General Delivery. Make sure senders of your mail use the ZIP Code for the area’s designated Post Office. If you have been displaced and don’t have a permanent address or want to prevent your order from being stolen, USPS General Delivery service allows you to pick up your mail for up to 30 days at a designated Postal identified location in your current community. We have no control over Canada Customs tax & duty charges collected by Canada Post, but we like to help you offset the cost by offering you a 15% discount code " LUVCANADA", Use the code at checkout. If you are not home or the receiver does not have money available to pay for the tax and/or duties, the shipping courier or postal service will try again or let you know where to collect the package and pay your tax, duties and fees. If you have to pay any taxes and/or duties, the shipping company or postal service will show up at the door asking for tax and/or duties money before you get the package. Duties may be charged by Government of Canada depending on the type of goods and where the goods were made. The taxes are equal to Federal and Provincial taxes in your area. Taxes may be charged by Government of Canada on all orders over CAN $20. Taxes and duties are determined by Canada Border Services Agency (CBSA) for the Government of Canada, so they will not vary from one shipper to another. **Canada orders may be subject to import taxes and duties, which are levied once your package reaches your country and are the responsibility of the customer.*Free shipping (Canada Only) for orders of $150 or more.Delivery dates are not guaranteed, delivery may be delayed by mail carrier because of circumstances beyond our control. RRD Canada shipping usually arrives within 7 - 20 business days from the shipped date, excluding Sundays and holidays.If our customer service is unable to contact you, it may delay the processing of your order and lead to a cancellation. Customer service will contact you via the phone number or email. Please note that if your shipping address is different from your billing address, we may require additional information. Please make sure your information on your order is accurate upon checkout. If an order is refused and returned by the customer, we will charge a 10% restocking fee and the original shipping will not be refunded. If the carrier declares the package to be a complete loss, we will reship your order to you at no charge or give you a store credit if we do not have an item in stock.Ĭurvy sense is not responsible for packages that are delivered to a wrong address due to an incorrect shipping address provided by the customer. You must also make claim with the carrier (USPS), and give us the claim number. Upon reporting your lost package, we will inquire with our carrier about the lost package and attempt to have it recovered. If the package shows delivered to your shipping address but is missing you must report the lost package to us within 10 days of the delivered date. If you order after 12 pm, your order will arrive on Thursday. If you order using UPS 2nd day shipping on a Monday before 12 pm (PST), your order will arrive on a Wednesday. UPS shipment are only delivered on Business days (Monday-Friday).Įx. Orders received after 12:00 pm (PST) will be processed on the following day. Shipping fees are for the services provided by the carrier and will not be refunded if an item is returned for any reason.Īll orders with Priority or UPS 2nd day and 3 days shipping must be received before 12:00 pm (PST) for them to be processed on the same day. Original shipping fees are non-refundable. After we receive your order and payment has been approved, Orders with standard shipping can still take up to 4 - 5 business days, priority shipping can still take up to 2 - 3 business days, estimated arrival dates are not guaranteed. Orders received on weekends and holidays will be processed and shipped on the next business day. All orders are subject to processing time (up to 24 hours), which is separate and apart from the time it takes for a shipment to reach its destination once it has been picked up from our warehouse by the applicable carrier. Orders are shipped from our Commerce, California. We accept orders 24 hours a day, 7 days a week.
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